Frequently Asked Questions

What ingredients are used in Three Hills Soap products?

We use only natural ingredients specifically chosen for their beneficial properties for the skin. The products are handcrafted in small batches in Ireland, ensuring quality and freshness. Some common ingredients include calendula oil infusion, which soothes irritated skin, and various essential oils​. You can check the list of ingredients we use here: Natural Ingredients in Our Soap

How is shipping handled for orders?

We offer free shipping within Ireland for orders over €60. National deliveries are made by FastWay couriers, while a general postal service handles international deliveries. All orders are dispatched within 1-2 working days​.

What is the return policy?

If you are not satisfied with your purchase, we accept returns within 30 days of purchase, provided the products are unused and in their original packaging. Customers are advised to contact us directly for instructions on how to return their orders.

Are Three Hills Soap products suitable for sensitive skin?

Yes, they are formulated to be gentle and made with natural ingredients. The company avoids synthetic ingredients and focuses on creating products that are both effective and kind to the skin​.

Are your products eco-friendly?

Absolutely. Three Hills Soap prides itself on its eco-friendly practices. The products are natural, simple, and effective, and the company is committed to reducing environmental impact.

Is your packaging recyclable?

Yes, we use recyclable packaging to minimize environmental impact. You can find more information about the packaging here: Our Packaging.

Are your products vegan-friendly?

Yes, all our products are vegan-friendly.

Do you test on animals?

No! We have never, and will never, test on animals.

Do you offer refills?

Yes, refills are available for some products. Please check the website for items with refill options​.

Are your products palm oil-free?

Yes, all Three Hills Soap products are palm oil-free.

Do you use ingredients containing gluten?

Some products contain wheat germ or oats, which are gluten-containing ingredients.

Are your products safe to use while pregnant or breastfeeding?

Most products contain a low concentration of essential oils. However, due to potential changes in skin sensitivity during pregnancy, it is recommended to patch-test new products and consult a health professional. Generally, wash-off products and items in the Unscented Soap section are considered safe.

Are your products biodegradable?

All Three Hills Soap products are biodegradable and do not harm natural habitats or aquatic life.

Can I find Three Hills Soap products in physical stores?

Yes, they can be found in particular physical stores. The list of our stockists is coming soon.

Do you offer wholesale, or can I order products to use at my business?

Interested businesses can contact the wholesale team for more information​. Contact Us.

What is the company’s mission?

Three Hills Soap harnesses the power and simplicity of nature to provide fresh, wholesome, natural products that nourish the skin and are kind to the planet. We focus on creating high-quality, effective skin and hair care products with all-natural ingredients​.